Heater Hotline

Thank you for visiting the PHDC website.  As part of Philadelphia’s response to the coronavirus pandemic, you must have a pre-scheduled appointment/meeting to visit PHDC offices. Please call ECA at 215-568-7190 for more information.


The Heater Hotline program makes emergency repairs to heaters. This program is run by the Energy Coordinating Agency. It is supported by the Division of Housing and Community Development (DHCD)

The Heater Hotline provides free emergency heater repairs for eligible households. If the Heater Hotline staff determine that your heater needs to be replaced, they will forward your application to PHDC’s Basic Systems Repair Program.

To apply for heater repairs only, call the Heater Hotline at 215-568-7190.