Files are restricted to a maximum of 8 MB. If you have documents larger than 8 MB, then separate them into smaller documents to successfully upload them to the system. Allow time for the file to upload. When the black underscore line goes away, your file has uploaded.
The file types PHDC can open and the ones controlled by WordPress are: pdf, jpg, png, gif, doc, docx, ppt, pptx, xls, xlsx, mp4, webm, wmv and flv.
Videos or image files that are too large can be emailed to firstname.lastname@example.org or if too large for email you can use one of the following:
1. If you have your files in a Dropbox folder you can email a link to email@example.com.
2. We Transfer
3. Google Drive
4. In the case of massive files you can use MyAirBridge to upload a file and email to firstname.lastname@example.org or just upload the file and generate a link to share with email@example.com. You can link to a file as large as 20GB for free.